ELIMINATE INQUIRIES INTO YOUR IT DEPARTMENT
HDI estimates that calls into the service desk cost $15 each. Let's help you fix that.
Did you know that sending organized and informative emails, texts or automated calls increases customer satisfaction and will immediately improve the relationship between your service desk and the customer? What's the fastest and easiest way to do this? Dataseti JET Pack!
Dataseti JET Pack Suite is a suite of either best practice email templates, automated text messages or one way text to speech voice calls, used to boost communication for anyone using the Ivanti Service Manager ITSM platform. We've spent decades understanding what it takes to unify departments through great communication and making happy customers, so we bring you JET Pack to help you get there fast and easy. In addition to being informative, you can be proactive, saving you a substantial amount of time and money.
JET Packs come three ways
JET Pack Email
Improve your organization with beautiful and Informative email templates for any version of Ivanti service manager, cloud or prem. These templates do not disturb existing emails, installs in minutes and doesn't impede future upgrades. One time purchase.
JET Pack Text
On average, HDI reports that calls made to your service desk can cost $15. With JET Pack Text, you will and eliminate unnecessary calls by sending proactive text messages however you'd like, improving your proactive customer service overnight! Purchased as a subscription
JET Pack Voice
With JET Pack Voice, you can send automated voice notifications to anyone. This is great if you support customers who can't receive text messages! Purchased as a subscription.