Dataseti carefully selects only the best Ivanti Service Management professionals. Our team comes first and our goal is to ensure their lives are enriched as we continue to build upon each and every successful job we do with you.
Founder & CEO
Owner and founder of Dataseti, Randall has a passion not only for Service Management consulting, but also in customer service and training. In 1998, he earned an MIS degree then in 2012 a Master's in Education from Texas A&M, and over the past 18 years, he's consulted hundreds of companies in all markets, offering best practices in the service management field. Today he leads a strong team of consultants at Dataseti, with one goal - Customer Service. He knows that if Dataseti loves it's customers, everything will fall into place.
Career Expertise: ITSM, ITAM, ITOM, ITIL v3 Certified, Business Intelligence, Education Technology
Product Expertise: Ivanti Service Managment (HEAT), SSRS
Another great consultant, Chris is no stranger to the Service Management space. While spending nearly 15 years in IT helping manage and improve a very well known and prominent company in Florida, Chris brings a deep skillset with a new level of enthusiasm to Dataseti. Finally, he has a very unique ability to spot a need and bring it to fruition with completely out of the box ideas and that's why we love Chris.
Career Expertise: ITSM, IT Management, Operations Management, Team Building, Customer Satisfaction
Product Expertise: Ivanti Service Managment (HEAT), Ivanti Discovery, SQL, SSIS, VMWare, Windows Server
Manager, Sales & Customer Care
Dan has over 30 years of helping customers improve their IT operations with a wide variety of software and consulting solutions. For the last 11+ years, Dan has helped his customers in the area of IT Service Management and Customer Service, solving service issues and improving the delivery of services to the organization. Dan is passionate about helping his customers select and implement great technology solutions and then supporting them relentlessly going forward. Dan's mission here is to build our Sales organization, and providing our beloved customers with the products and care they deserve.
Career Expertise: ITSM Solution Sales, Cloud Computing, Security, Business Intelligence, Customer Satisfaction
Product Expertise: Ivanti Service Managment (HEAT)