Freshworks

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and win customers for life.  Freshworks is quickly becoming a leader in enterprise service management, and as a preferred partner, we're excited to bring you the full line of products!
 
The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.  

A Sweet Suite That is Frictionless, Simple and Easy.

Customer Engagement Solutions
  • Freshdesk: An omnichannel helpdesk ticketing system for customer support to delight customers and win them for life. 
  • Freshchat: Modern messaging software for sales, marketing, and support to turn visitors into leads and customers into happy, engaged users
  • Freshcaller:  A cloud PBX system to provide a seamless communication channel to customers.
Employee Engagement Solutions
  • Freshservice: Refreshingly easy-to-use, simple-to-configure IT service management software to modernize IT and other business functions.
  • Freshteam: A smart HR software to manage hiring, onboarding, time-off, employee data, and HR workflows.
  • Freshrelease: Agile project management software to plan, track, test, and ship great software in a single place.
  • Freshconnect: A contextual collaboration software to seamlessly collaborate with other teams with complete context.
Sales & Marketing Solutions
  • Freshsales: A CRM solution and sales system to enable sales teams with AI-based lead scoring, phone, email, activity capture, and more.
  • Freshmarketer: All-in-one conversion optimization suite to achieve better automation, faster conversions, and more sales.

About Freshworks

  • Headquartered in California with offices in India, UK, Australia, and Europe
  • $3.5 billion valuation
  • Backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. 
  • Widely used by over 150,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.
  • Featured in 3 Gartner Magic Quadrants - CRM CEC MQ, SFA MQ, ITSM MQ
  • Serves SMBs to Enterprise companies in every industry and line of business, including healthcare, finance, travel, media & entertainment, manufacturing, education, IT, telecommunications, and others

The Freshworks Platform

Freshworks customer engagement platform includes 12 products, all empowered by an AI engine called “Freddy”

Contact Us

If you have questions, contact us today!  We'll listen and understand your needs, giving you answers to questions you ask, and keeping it simple with no pressure.
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Freshworks is a registered trademark of Freshworks, Inc. |  Zendesk is a registered trademark of Zendesk, Inc.  |  Ivanti, and the other Ivanti trademarks used herein are either trademarks or registered trademarks of Ivanti Software, Inc. or its affiliates in the United States and/or other countries.