Bright Pattern
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the Best Call Center, Ever.Have you ever called into a word class product support desk and was blown away with how well your support session was handled? Do you wonder how organizations like this do so well with inbound and outbound calling? Wonder no more. Introducing Bright Pattern, the cloud's best IVR.
Bright Pattern can handle all industries, markets and organizations. It's built-in AI assists customers and agents, ensures QA, and is supported across all digital channels. It's fully compliant with HIPAA, TCPA, GDPR, PCI and many more, to ensure your information stays safe and secure.
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Inbound Voice Calls
Ivr and Workflow
AI, BOTS and Cognitive Tech
Web Chat
Contact & Case Management
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Routing
Outbound Voice
Email Handling
Messaging Apps
Reporting & Analytics
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Are you ready to turn up your Service Desk?
Contact us today and we'll answer those questions you have about Bright Pattern. We can schedule a demo and show all of the features that matter to you most!