Enterprise Service Management & CX since 2001

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​with a Consultant

Leading The Way iN
​ITxM & CX.

Leading The Way in
ITxM & CX.

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Dataseti is laser focused on ESM, ITxM, CX and CRM success, and our certified consultants pay careful attention to details while ensuring your satisfaction all the way.  

We're flexible and agile, and able to start projects quickly for your benefit. We hire only the best consultants, engineers and developers to ensure project complete on time and budget.  We care only about your success and we'll do it again for free, anytime it's not right.  ​

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Contact Us

Our Pro Services team will do it again for free if you aren't happy.

Industry-Leading
ITSM, ITAM & CX Software

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A smart and modular platform for large to enterprise organizations that handle anything from Sales to Customer Experience, Helpdesk to full ITIL compliant Enterprise Service Management and Asset Management.

Freshworks FreshService

An enterprise-sized service management platform ready to handle all departments of your organization's operations.

Freshworks FreshDesk

Increase your Net Promoter Score virtually overnight with the world's most powerful customer service help desk.

Freshworks FreshChat

Cut your agent cost in half with AI-powered chat that communicates like a human to deflects issues.

Freshworks FreshSales

World-class CRM and sales software more powerful and easier to use than any other sales platform.

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A simple but not simplistic multi-brandable platform, purely dedicated to customers who need best of breed CX and Sales software.

Zendesk Support Suite

​True multi-channel & brand customer support using Zendesk Support Suite.

Zendesk Sales Suite

Automatic lead enrichment, leads to more closed deals with Zendesk Sell.

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Bright Pattern Voice & IVR

Automate the world of inbound and outbound voice, and integrate with your favorite software with award-winning cloud software.

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Dataseti Asset Manager

Track assets, their purchase vehicle and vendors from cradle to grave, and integrate with any platform for a seamless experience.  Check out our 15 minute demo!

Dataseti Stockroom 360

Keep items in stock with automatic notifications.  Manage your inventory and integrate with your service desk. Check out our 8 minute demo!

Dataseti JET Pack

Reduce inquiries into your Helpdesk and increase customer satisfaction.

Expert
​Services

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IT Process Consulting

Our advisory services can target and provide a comprehensive roadmap of best practice IT Service Management and CX strategies that will help you build a better foundation for your organization.  

Professional Services

Our ITIL, ITAM & CX certified consultants are experts in Freshworks, Zendesk & Ivanti products, and can scope your needs to help you maximize and achieve your goals.

MANAGED SERVICES

Save on full time employee expenses and let us handle your daily or weekly ITXM or CS/CX admin needs.

Continuous Improvement

Designed to take the worry out of improving your IT service desk, our ITIL certified consultants will help you improve your systems at every level of IT maturity.

SQL Server Data and Reporting

Building award-winning reports that can report data located on prem or in the cloud with Microsoft's SSRS.  

Data Integration

Stop the copy & paste and manual data imports.  Let's automate your data.

App Development

Build solutions from scratch, exactly the way you want.

STAT Ticket

Dataseti engineers came to the rescue with less than 24hrs notice and resolved our issue. In the process the engineer took the time to explain and teach us about the software at a low level. They know more about the service desk software we use than the vendor does.

City of Coral Gables

THE TEAM IS GREAT AND ALWAYS ATTENTIVE TO OUR NEEDS.

American Bankers Association

Everyone I have worked with has been wonderful. I currently work with Chris and he is a superstar!

Heritage Healthcare

Dataseti has been great to work with - always has or finds a solution to our project needs. Our ITSM environment has been made a lot more functional and to our specification with Dataseti's guidance. 

San Antonio ISD

IVE BEEN WORKING WITH CHRIS MOSTLY AND HIS UNDERSTANDING OF THE ENVIRONMENT HELPS US MOVE QUICKLY THROUGH THE WORK AND BESTS UTILIZES THE HOURS WE SPEND ON A WORK SESSION. IN THIS PANDEMIC TIME IS OF THE ESSENCE SO BEING ABLE TO MAXIMIZE TIME IS GREAT.

EVAN L.

OUR ITSM ENVIRONMENT HAS BEEN MADE A LOT MORE FUNCTIONAL AND TO OUR SPECIFICATION WITH DATASETI'S GUIDANCE.

​Service Corporation International

I see no other way your organization can improve. You all are the best I've ever worked with. Krystina and Mark are the best in the business.

Northern Tool & Equipment

Our experience so far with Dataseti has been amazing. The support we have gotten from Randall and Krystina has been fantastic. We are so happy we found you and look forward to continuing to work on improving this tool over time. Thanks

what makes us so special?

Clients Love Us

Dataseti serves a countless number of clients, truly satisfied and happy with how we have guided them over the last 20+ years of relationships with our Do it Again for Free guarantee.

Become a Client

Partners Trust Us

Dataseti has solid relationships with many partners!  They rely on us to promote and sell their products and services.  We also provide reliable subcontracting services to complete projects on time and budget.

Become a Partner

Experts Make Us

Our team consists of PM's, Consultants, Architects, Developers, Operations, Accountants, Sales, and Customer Care specialists who care about Dataseti but more importantly, care most about you.

Become an Employee

Contact Us

If you have questions, contact us today!  We'll listen and understand your needs, giving you answers to questions you ask, and keeping it simple with no pressure.

Contact Us