Modern enterprise software, implemented by people who actually know how to make it work.
Dataseti helps teams across your organization simplify service delivery, improve operations, and get more value from platforms like Freshservice, Freshdesk, Halo, and Zendesk.
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ITSM/CX Tool
Routing & Orchestration
Approval levels
Integrated apps
End users / Customers
100% satisfaction
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Our assistant knows our services, our platform partnerships and our products. Ask it anything about what we do and it will point you to the right place.
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What we do
Practical ITSM consulting that moves fast
Trusted for ITSM consulting, implementation, optimization, migration, and managed support — with a hands-on, execution-first approach.
New platform implementations
Greenfield rollouts of Freshservice, Freshdesk, Halo, and Zendesk configured to your processes from day one.
Migrations from legacy tools
Move from legacy ITSM and helpdesk platforms without losing tickets, assets, or history.
ITSM process design & optimization
ITIL-aligned process design that fits how your teams actually work.
Service catalog & workflow automation
Catalogs, request workflows, and automations that cut manual toil.
CMDB & asset management strategy
Clean CMDB and asset lifecycle strategies that stay accurate over time.
Integrations & connected tooling
Microsoft Entra ID, Intune, Teams, Slack, and more — wired into your service desk.
Ongoing advisory & managed support
Continuous advisory and managed admin support after go-live.
Reporting & business intelligence
Dashboards and Microsoft SSRS reporting that turn service data into decisions.
Industry-leading software
No one knows ITSM & CX like Dataseti.
Built by Dataseti
Dataseti Asset Manager
Track assets, purchase vehicles and vendors from cradle to grave, integrated with any platform.
Watch the 15-minute demoDataseti Stockroom 360
Keep items in stock with automatic notifications and service desk integration.
Watch the 8-minute demoDataseti JET Pack
Reduce helpdesk inquiries and increase customer satisfaction with email, text and voice updates.
Learn moreMarketplace Apps
When off-the-shelf isn't enough, we rapidly build marketplace apps that solve complex, platform-specific needs inside Freshservice, Halo, Zendesk and Ivanti — extending what you already own without ripping it out.
Learn moreData Integrations
Move data between the systems that never talked to each other — your ITSM platform, asset register, finance tool, directory and beyond. We map the fields, handle the edge cases and keep records in sync so your teams stop reconciling spreadsheets and start trusting one source of truth.
Not happy? We'll will do it again for free.
Our Do It Again for Free guarantee, backed by 25+ years of client relationships.
Trusted by all.
Here's is just a sample of manufacturers, retailers, energy companies, law firms, insurers and software firms our consultants have worked alongside.
What our clients say
Dataseti engineers came to the rescue with less than 24hrs notice and resolved our issue... They know more about the service desk software we use than the vendor does.
STAT Ticket
Our ITSM environment has been made a lot more functional and to our specification with Dataseti's guidance.
Heritage Healthcare
I see no other way your organization can improve. You all are the best I've ever worked with.
Service Corporation International
Our experience so far with Dataseti has been amazing... We are so happy we found you.
Northern Tool & Equipment
The team is great and always attentive to our needs.
City of Coral Gables
Everyone I have worked with has been wonderful.
American Bankers Association
Insights from our ITSM & CX experts
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