No one knows ITSM & CX like Dataseti.
A smart and modular platform for organizations of all sizes that handle anything from Sales to Customer Experience, Helpdesk to full ITIL compliant Enterprise Service Management and Asset Management.
A top-rated platform ready to handle every department within your organization.
Increase your Net Promoter Score virtually overnight with the world's most powerful customer service help desk.
Cut your agent cost in half with AI-powered chat that communicates like a human to deflects issues.
World-class CRM and sales software more powerful and easier to use than any other sales platform.
A simple but not simplistic omni channel platform, purely dedicated to customers who need best of breed CX and Sales software.
Support more brands of consumers with Zendesk Support Suite.
Automatic lead enrichment leads to more closed deals with Zendesk Sell.
Track assets, their purchase vehicle and vendors from cradle to grave, and integrate with any platform for a seamless experience. Check out our 15 minute demo!
Keep items in stock with automatic notifications. Manage your inventory and integrate with your service desk. Check out our 8 minute demo!
Reduce inquiries into your Helpdesk and increase customer satisfaction.
Our Pro Services team will do it again for free if you aren't happy.
Our advisory services can target and provide a comprehensive roadmap of best practice IT Service Management and CX strategies that will help you build a better foundation for your organization.
Our ITIL, ITAM & CX certified consultants are experts in Freshworks, Zendesk & Ivanti products, and can scope your needs to help you maximize and achieve your goals.
Save on full time employee expenses and let us handle your daily or weekly ITXM or CS/CX admin needs.
Designed to take the worry out of improving your IT service desk, our ITIL certified consultants will help you improve your systems at every level of IT maturity.
Building award-winning reports that can report data located on prem or in the cloud with Microsoft's SSRS.
Stop the copy & paste and manual data imports. Let's automate your data.
Build solutions from scratch, exactly the way you want.
Dataseti engineers came to the rescue with less than 24hrs notice and resolved our issue. In the process the engineer took the time to explain and teach us about the software at a low level. They know more about the service desk software we use than the vendor does.
City of Coral Gables
THE TEAM IS GREAT AND ALWAYS ATTENTIVE TO OUR NEEDS.
American Bankers Association
Everyone I have worked with has been wonderful. I currently work with Chris and he is a superstar!
Dataseti has been great to work with - always has or finds a solution to our project needs. Our ITSM environment has been made a lot more functional and to our specification with Dataseti's guidance.
San Antonio ISD
IVE BEEN WORKING WITH CHRIS MOSTLY AND HIS UNDERSTANDING OF THE ENVIRONMENT HELPS US MOVE QUICKLY THROUGH THE WORK AND BESTS UTILIZES THE HOURS WE SPEND ON A WORK SESSION. IN THIS PANDEMIC TIME IS OF THE ESSENCE SO BEING ABLE TO MAXIMIZE TIME IS GREAT.
OUR ITSM ENVIRONMENT HAS BEEN MADE A LOT MORE FUNCTIONAL AND TO OUR SPECIFICATION WITH DATASETI'S GUIDANCE.
Service Corporation International
I see no other way your organization can improve. You all are the best I've ever worked with. Krystina and Mark are the best in the business.
Northern Tool & Equipment
Our experience so far with Dataseti has been amazing. The support we have gotten from Randall and Krystina has been fantastic. We are so happy we found you and look forward to continuing to work on improving this tool over time. Thanks
what makes us so special?
Clients Love Us
Dataseti serves a countless number of clients, truly satisfied and happy with how we have guided them over the last 20+ years of relationships with our Do it Again for Free guarantee.
Partners Trust Us
Dataseti has solid relationships with many partners! They rely on us to promote and sell their products and services. We also provide reliable subcontracting services to complete projects on time and budget.
Experts Make Us
Our team consists of PM's, Consultants, Architects, Developers, Operations, Accountants, Sales, and Customer Care specialists who care about Dataseti but more importantly, care most about you.