Careers
Good People Make A Great TeamDataseti is always looking for good people who strive for excellence, have integrity, are leaders, loyal, respectful, and serve selflessly. Having experience is necessary, but not the only reason why we want you. Do you have what it takes to make us better? Other reasons to love DatasetiDataseti gives you the opportunity to earn more if you have that drive. We start with our obsession about the customer, and use that energy to create the best possible outcome for them. We believe that this laser-like focus for them make up who we are. If you love customers like we do, you'll fit right in.
Dataseti looks at your abilities and potential, not so much where you been, good or bad. We're like a bus, and if there's a seat on the bus and you fit, that seat is yours! We want to see you succeed here, and every opportunity to do so will be given. |
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Current Opportunities
Click the job title below to learn more about details and requirements.
Ivanti Consultant
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Position Type: Salary
Bonus Option: Yes
Experience Level: Experienced
Education Level: Bachelor's Degree Preferred
Travel Percentage: Little to None
Reports To: Manager of Professional Services
As a member of our services organization, the Ivanti Consultant implements solutions leveraging the Ivanti platform that are simple, intuitive, easy to use, and allows customers to extend and customize the functionality to meet their specific business needs. The Ivanti Consultant will work in a team setting on various projects and take the customer’s requirements/stories and build them on the Ivanti platform. They have an understanding of the various Ivanti Products (Service, Voice, Asset, Endpoint, Patch, Identity, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.
Key Responsibilities
Position Type: Salary
Bonus Option: Yes
Experience Level: Experienced
Education Level: Bachelor's Degree Preferred
Travel Percentage: Little to None
Reports To: Manager of Professional Services
As a member of our services organization, the Ivanti Consultant implements solutions leveraging the Ivanti platform that are simple, intuitive, easy to use, and allows customers to extend and customize the functionality to meet their specific business needs. The Ivanti Consultant will work in a team setting on various projects and take the customer’s requirements/stories and build them on the Ivanti platform. They have an understanding of the various Ivanti Products (Service, Voice, Asset, Endpoint, Patch, Identity, etc.), may have deep strengths in one or several of these, and understands how the ITIL framework can be leveraged to create best practices for the customer.
Key Responsibilities
- Demonstrate being personable, adaptive, thoughtful and honest
- Basic understanding of the full stack of Web technologies and web services
- Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team
- Develop required integration components (SSO, LDAP, etc.) with multiple systems
- Attend, participate, and occasionally lead meetings
- May be required to demo builds to customers
- Assist with user acceptance testing
- Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
- Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
- Required to track all time entries throughout the day
- Provide mentorship and guidance to other members of the team
- Other duties and responsibilities as assigned
- 3+ years working on the Ivanti Service Manager platform
- Proven experience in two additional product lines outside of ITSM
- Knowledge of ITIL; Foundation level preferred
- Experience with Web Technologies (XML, HTML, JavaScript, Angular JS, Web Services, etc.) and working in a SaaS environment
- Experience with technical components such as SQL, LDAP, VPN, SSL, SAML/SSO and other such technologies
- Experience implementing systems using the Agile/Scrum methodology
- Active listening skills, respecting others’ point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
- Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
- Strong ownership, accountability, and attention to detail in all work efforts
- Maturity, professionalism, and good judgment; ability to excel with minimum supervision
- Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
- Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles
- You've been a consultant for more than 2 years
- You know the Ivanti community
- You know a number of Ivanti customers
- You can suggest solutions for customers
Zendesk Consultant
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Position Type: Salary
Bonus Option: Yes
Experience Level: Experienced
Education Level: Bachelor's Degree Preferred
Travel Percentage: Little to None
Reports To: Manager of Professional Services
Position Description:
Do you know Zendesk and are you passionate about helping people? If so, this position might yours! Dataseti is in the active pursuit of someone who's either a certified Zendesk admin or a current Zendesk consultant looking to be part of a team that takes care of each other, and loves its customers.
As a Zendesk Consultant of our professional services organization, you would implement solutions leveraging Zendesk that are elegant, intuitive, and easy, allowing our customers to extend and customize the functionality to meet their specific business needs. You will work in a team setting on various projects all from your home office by taking our customer’s requirements/stories and build them into Zendesk. You will need to have a strong understanding of the various Zendesk products providing best practices for your customer.
Key Responsibilities
Position Type: Salary
Bonus Option: Yes
Experience Level: Experienced
Education Level: Bachelor's Degree Preferred
Travel Percentage: Little to None
Reports To: Manager of Professional Services
Position Description:
Do you know Zendesk and are you passionate about helping people? If so, this position might yours! Dataseti is in the active pursuit of someone who's either a certified Zendesk admin or a current Zendesk consultant looking to be part of a team that takes care of each other, and loves its customers.
As a Zendesk Consultant of our professional services organization, you would implement solutions leveraging Zendesk that are elegant, intuitive, and easy, allowing our customers to extend and customize the functionality to meet their specific business needs. You will work in a team setting on various projects all from your home office by taking our customer’s requirements/stories and build them into Zendesk. You will need to have a strong understanding of the various Zendesk products providing best practices for your customer.
Key Responsibilities
- Demonstrate being personable, adaptive, thoughtful and honest
- Good understanding of web technologies, web services.
- Translate customer's needs and mock-ups into fully functional features
- Develop required integration components (SSO, LDAP, etc.) with multiple systems
- Attend, participate, and often lead meetings
- Provide demos of Zendesk to prospective customers
- Assist with user acceptance testing
- Ensure Project Lead receives timely updates on assigned tasks to facilitate frequent and proactive customer communication
- Contribute to the continual improvement of delivery services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements
- Required to track all time entries throughout the day
- Provide mentorship and guidance to other members of the team
- Other relative duties and responsibilities as assigned
- 2+ years working with Zendesk products
- Proven experience in two additional product lines outside of Zendesk
- Knowledge of customer service and ITIL Foundation level preferred
- Experience with technical components such as SQL, LDAP, VPN, SSL, SAML/SSO and other such technologies
- Experience implementing systems using the Waterfall or Agile/Scrum methodology
- Active listening skills, respecting others’ point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
- Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
- Strong ownership, accountability, and attention to detail in all work efforts
- Maturity, professionalism, and good judgment; ability to excel with minimum supervision
- Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
- Associate Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles
- You've been a consultant for more than 2 years
- You know the Zendesk community
- You know a number of Zendesk customers
- You can suggest new ideas and solutions to customers
- Profit sharing based on your project time goals!
- Health, Vision & Dental
- Unlimited Paid Time Off - As long as you take care of business!
- Training and Certification Reimbursements
Account RepresenTative
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Position: Account Executive
Position Type: Salary
Bonus Option: Yes
Experience Level: Experienced
Education Level: Associates Degree
Travel Percentage: Little to None
Reports To: CEO
As a member of our sales organization, the Dataseti Account Executive duties are to find and cultivate leads, then close these opportunities within a reasonable amount of time.
Key Responsibilities
Position: Account Executive
Position Type: Salary
Bonus Option: Yes
Experience Level: Experienced
Education Level: Associates Degree
Travel Percentage: Little to None
Reports To: CEO
As a member of our sales organization, the Dataseti Account Executive duties are to find and cultivate leads, then close these opportunities within a reasonable amount of time.
Key Responsibilities
- Demonstrate being personable, adaptive, thoughtful and honest
- Basic understanding of the full stack of Web technologies and web services
- Attend, participate, and occasionally lead meetings
- May be required to demo products to customers
- Communicate with clients to ensure that all of their needs are understood and addressed
- Building strong client relationships to maintain old business and acquire new customers
- Collaborating with various internal departments to ensure that they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client’s desires
- Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
- Staying up to date with current and prospective company accounts
- Monitoring client communication and promptly responding to calls and emails
- Creating company invoices and recording all client transactions
- Maintaining records for client accounts and auditing them regularly
- Collaborating with a variety of different departments to better serve the clients’ needs, such as the accounting and marketing departments
- Searching for, pitching to and attaining new client accounts
- Selling additional products and services to existing clients
- Display active listening skills, respecting others’ point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
- Demonstrate interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Continuously work to build the team
- Demonstrate strong ownership, accountability, and attention to detail in all work efforts
- Possess maturity, professionalism, and good judgment; ability to excel with minimum supervision
- Maintain a commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”
- Other duties and responsibilities as assigned
- At least 5 years in sales with at least $1M in sales per year in previous position
- Must generate at least 2x salary in gross profit within first 6 months at Dataseti
- Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles
- At least 3 references
- You've been a consultant for more than 2 years
- You know the Ivanti and or Zendesk community
- You know a number of Ivanti or Zendesk customers
- Bring a list of potential leads to hit the ground running