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Industry-Leading Software
No one knows ITSM & CX like Dataseti.
A powerful, all-in-one solution that combines IT Service Management (ITSM), Professional Services Automation (PSA), and Customer Relationship Management (CRM) into a single, cohesive ecosystem—designed to help organizations streamline internal operations, deliver exceptional customer experiences, and drive digital transformation.
HALOITSM
The most powerful and robust Enterprise Service Management platform we offer.
HALOPSA
HALOITSM, but made for MSP's and other service-oriented organizations.
HaloCRM
An AI-powered, omnichannel customer relationship management platform that unifies sales, marketing, and support to deliver seamless, automated customer experiences across all communication channels.
A smart and modular platform for organizations of all sizes that handle anything from Sales to Customer Experience, Helpdesk to full ITIL compliant Enterprise Service Management and Asset Management.
Freshworks FreshService
A top-rated platform ready to handle every department within your organization.
Freshworks FreshDesk
Increase your Net Promoter Score virtually overnight with the world's most powerful customer service help desk.
Freshworks FreshChat
Cut your agent cost in half with AI-powered chat that communicates like a human to deflects issues.
Freshworks FreshSales
World-class CRM and sales software more powerful and easier to use than any other sales platform.
A simple but not simplistic omni channel platform, purely dedicated to customers who need best of breed CX and Sales software.
Zendesk Support Suite
Support more brands of consumers with Zendesk Support Suite.
Zendesk Sales Suite
Automatic lead enrichment leads to more closed deals with Zendesk Sell.
Bright Pattern Voice & IVR
Automate the world of inbound and outbound voice, and integrate with your favorite software with award-winning cloud software.
Dataseti Asset Manager
Track assets, their purchase vehicle and vendors from cradle to grave, and integrate with any platform for a seamless experience. Check out our 15 minute demo!
Dataseti Stockroom 360
Keep items in stock with automatic notifications. Manage your inventory and integrate with your service desk. Check out our 8 minute demo!
Dataseti JET Pack
Reduce inquiries into your Helpdesk and increase customer satisfaction.
Ivanti Professional Services
25+ years and master certified to implement, configure and constantly improve Ivanti ESM.
Expert Services
Our Pro Services team will do it again for free if you aren't happy.
Help Desk & CX Process Consulting
Our advisory services can target and provide a comprehensive roadmap of best practice IT Service Management and CX strategies that will help you build a better foundation for your organization.
Professional Services
Our Helpdesk, ITIL, ITAM & CX certified consultants are experts in Freshworks, Zendesk & Ivanti products, and can scope your needs to help you maximize and achieve your goals.
MANAGED SERVICES
Save on full time employee expenses and let us handle your daily or weekly ITXM or CS/CX admin needs.
Continuous Improvement
Designed to take the worry out of improving your IT service desk, our ITIL certified consultants will help you improve your systems at every level of IT maturity.
SQL Server Data and Reporting
Building award-winning reports that can report data located on prem or in the cloud with Microsoft's SSRS.
Data Integration
Need to automate your data? We got you!
App Development
Build solutions from scratch, exactly the way you want.
