Ivanti HEAT

HEAT Classic. Tried and True

Still use HEAT Classic (sometimes called HEAT Help Desk)? We can help you maintain and even improve it! We've consulted HEAT Help Desk for a long time, and don't plan to stop any time soon. If you need help or having a hard time finding someone to make changes in your system, contact us today!

If you're looking for a great and reliable, low-cost solution to track simple tickets, HEAT Help Desk is a great option.

Product Features

Low Cost premise application
Track basic ticketing for any type of customer
Assign work to your techs and vendors

Conditionally automate actions or send emails.
Create tickets from emails
Ability to migrate to Ivanti Service Manager

Get Ivanti Service Manager, almost free.

Already have HEAT Classic? Contact us today and we can get start the process to entitle and migrate you to Ivanti Service Manager at very little additional licensing cost. Our team has decades of experience with both HEAT Classic and Ivanti Service Manager, and is the best in migrating customers to the new platform.

Looking to Migrate HEAT Classic?

To date, we have performed over 100 HEAT Classic Migrations to Ivanti Service Manager. Why so many? Our consultants have figured out the key to delivering an almost seamless migration for our customers. Migrating out of HEAT Classic to Ivanti Service Manager involves some thought and planning. The following are important to consider:

How will you handle your customers?
How will you handle tickets in flight?
Do you want to evolve your call types?
What will you do about BPAM triggers?

Will you transfer existing closed tickets?
What about Reporting?
What about Self Service?
And about a hundred more questions.

Other Ivanti Products

Ivanti Neurons
Ivanti Endpoint Manager
Ivanti Identity Manager

DATASETI PROFESSIONAL SERVICES

Did you know that if you buy services from Ivanti, chances are it will be subcontracted to partners like us to actually deliver the services? Save at least 30% and buy your services directly with us!

Do it Again for Free Guarantee

Don't spend with someone else to implement a product, and at the end of the day you're not happy. That doesn't happen here. If you aren't happy, we'll do it again for free. Does Ivanti or your partner do that?