Many customers out there continue to use the help desk system HEAT Classic and chances are, you might be one of them. So let's look at what HEAT Ticketing System you might have.
HEAT Classic v.5.0 to 9.x
HEAT 2017.1 Became Ivanti Service Manager 2017.1
Now that HEAT Software has become Ivanti, software names are changing, too. HEAT 2017.1 will be named Ivanti Service manger 2017.1. It's the same product, but now you can expect some great functionality to come from Ivanti!
We Support and Consult HEAT Classic AND Service Manager
Now you know what version of HEAT you might have, here comes the good news. We still love you. Want to keep HEAT Classic? No problem - we can make it do things you can only dream. Happy with any other version and not looking to move, OR perhaps you stopped maintenance, Continuous Improvement is a great step for you.
If you use HEAT Classic and are on maintenance, you may qualify for a one for one license migration to the new Ivanti Service Manager. Yes, it's a really amazing deal, and a wonderful product. We suggest you take advantage of it as soon as you can. We can help migrate you onto the new platform, train and get you going in no time.
512-298-3535 | firstname.lastname@example.org
Dataseti is ready to when you are. We're a full service shop looking to help you succeed, and that's our goal. Welcome!