What makes Dataseti different from other consulting firms?
Dataseti is different because we don't hide our numbers. You see what we see, and there will be no surprises. Many customers leave consulting firms because they feel like they're in the dark, not knowing where time is being spent. We have a strong belief in transparency and want you to always know where you are with how many hours spent, cost, time entries, write-offs... Everything.
How do I sign up?
If you're already a customer, let us know via email and we'll add you to your organization.
How can I log in?
Your email address that you used when signing up will be needed along with the password.
I've forgotten my password. Can you reset it?
Click on the "Forgot?" link on any of the sign in pages you encounter to recover your password. You'll get emailed a link. Follow that link to reset your password
We're a non-profit group looking for discounted CONSULTING SERVICES. Can Dataseti help?
We're a local police department and need SERVICE DESK CONSULTING done on a budget. Can you help?
Dataseti offers a 20% discount to all local law enforcement agencies. The owner's father was in the Houston Police Department for 25 years so it touches very close to home to have an agency needing our services. Police have a very tough job these days, and we want to help them any way we can.
I really need to get some WORK done very quickly, but can't get an MSA signed until next month. What do I do?
An MSA shouldn't be delayed, but sometimes it happens. We can work with you in getting started, but we will still require payment first.
We're a large organization with many departments each needing YOUR Services. Can my login work for each department to use, or does each department need their own login?
Each contact at your organization will have their own logins.
Fixed Fee Project Questions
Why would I want to buy a single fixed fee project?
Fixed fee projects give you the security of free support for one year in addition to giving you the peace of mind on staying within budget.
Can I pay a fixed fee project with a purchase order?
Yes. If you choose to pay with a PO Number, you will need that PO Number and a pdf file of the PO ready to upload upon signing.
Hourly Contract Questions
WHAT PAYMENT METHODS DO YOU ACCEPT FOR CONTRACTS?
We'll accept credit card or a purchase order.
SOMETHING STRANGE HAPPENED WHEN I BOUGHT MORE HOURS. IT'S LIKE I GOT AN AUTOMATIC CREDIT.
We want to buy a block of contract hours. Is 100% of the payment due up front?
No. Only half is due up front.
My total balance has a negative number. Why?
When you see a negative total balance, it means part or all of your contract is paid. Now as we perform the work, that balance will eventually reach zero, then go above zero. Once it goes above zero, we will send the next invoice.
How often do you invoice?
We invoice half immediately upon a new contract then every week if there is a balance, unless there is a credit.
Why do you invoice every Week?
We believe since we're quick at getting your work completed, we should also be quick at sending out an invoice.
I'm getting really low on hours. Can I buy more hours in mid-contract?
Absolutely! When your contract gets below 50 hours a new link appears to add more hours. From there you can add as many hours as you want, and pay with a credit card or a new purchase order.
Can I buy a recurring block of hours?
Absolutely! Go to the CIP Agreement section to learn more!
Continuous Improvement Plan (CIP) Questions
i like the idea of always a consultant available. Is that what cip is for?
Yes! CIP is a way to sign up for recurring blocks of time every month or quarter. It's like having a consultant in your pocket!
Does cip help us keep our heat system in top shape?
That is exactly what it's for. We'll set up a monthly call with you to discuss new ideas and to also help guide you in best practices. Then we schedule time to perform the work that you want.
i don't have time for monthly calls, but I would like to add a task list for that cip period. Is that possible?
Yes! Log into the CIP portal, go to this period's CIP record, then add as many tasks as you need. Your assigned consultant will get the tasks and begin work if he or she has no more questions.
do cip hours renew automatically?
Yes they do. Each renewal period will be represented by a CIP Period, and the previous CIP Period will automatically close.